Sorry. We don't currently ship to APO, FPO, or PO Boxes Your street address is required for UPS delivery. UPS does NOT deliver on Saturdays or Sundays. Orders may arrive in more than one box. Please, allow 3-5 business days for your order to be processed and shipped. For heavy items or large orders, additional shipping charges may apply. Customers will be notified of additional charges by email prior to order completion and billing. Shipping prices vary per country. All duties and tariffs are to be paid by the buyer. You are responsible for all tariffs and duties. Once your order is shipped you will receive an e-mail containing tracking information. UPS Tracking... Orders that are shipped UPS can be tracked by computer by going to the UPS Tracking web site and entering the tracking numbers. Most orders ship out the next Business Day, however allow one to two weeks for shipping due to product availability, delays from suppliers and/or UPS package travel time (see UPS map above). Questions concerning shipment status should be directed to Email Mary Beth. Please include your order number and phone number. Want Faster Shipping ? Email Mary Beth or call (800-475-4181) for shipping upgrade. Problems or damage claims with deliveries must be worked out between the receiving customer and UPS or other Carrier. Cool Cruisers is in no way responsible for mishandled deliveries by UPS or other Carrier. Shipping Address MUST BE CORRECT i.e... Zip code, suite numbers and complete address. If any information is incorrect or missing then UPS or other Carrier will charge back to Customer $5 dollars for address correction ($10 Canada). Wrong Part Shipped: CCOT will only ship replacement parts by same shipping method as per original order. We consider all customer information private and confidential. We never share customer information with anyone for any reason. We do not sell or distribute email or mailing lists. |
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